Patient record software for private clinics
A patient record holds everything the clinic needs to know about a patient: who they are, what they told you, what was done and what they signed. In Medical Solutions each patient has one record, built on your specialty's template, and you find it by typing a few letters of the name.
The app's English screens call it a cartel, from the Albanian kartelë. Below is what a record holds, how consent is signed, where X-rays are kept and how the record prints.
Fixed patient details, then your clinic's questions
Every record starts with the same details: first and last name, date of birth, place of birth, gender, nationality, profession, phone, WhatsApp number, email, address, the assigned doctor and the date of the last visit. Only the first and last name are required, so a patient can be registered before you have the rest.
Below them come the questions for your specialty, from the template you choose: medical history, examination, treatment plan, a table of sessions or treatments. You add and change those questions yourself, without waiting for anyone to do it for you.
Informed consent, signed on the screen
The consent statement is part of the record, with ready-written wording the clinic can edit. The patient signs with a finger, a stylus or a mouse, on a tablet, phone or computer. If they signed on paper, photograph or scan the sheet: the software removes the background, keeps only the ink and marks the signature as imported from paper.
For a child, a parent or legal guardian signs, and their name is kept with the signature. The doctor's signature is saved once in the settings and appears on the doctor's line by itself. Once the patient has signed, the record keeps the wording they read, so a later change to the statement applies only to new consents.
X-rays, photos and scans on the record
Each record keeps its own files: X-rays, clinical photos, referral letters and lab results. PDF, JPG, PNG, WebP, HEIC and DICOM files are accepted, up to 4 MB each. A DICOM file is stored and can be downloaded whenever you need it, but the software does not display the image: open it in your imaging software.
A CBCT or panoramic study is often over 300 MB, so it is not uploaded to the record. Leave it in Google Drive or wherever the imaging centre keeps it, and put the link on the record with a name you will recognise, such as "Panoramic, 12/2026". The record's PDF lists files and scans by name, but never prints the link.
The record as a PDF, with your clinic's logo
The record prints as an A4 PDF with the clinic's logo, name, contact details and address at the top, then the patient's details, every section filled in, the prescriptions issued to the patient, and the signature with the date it was given. A yes to a question marked safety-critical, such as an allergy or a pregnancy, is repeated in a box on the first page, so a doctor sees it without looking for it.
When you need many records at once, export one PDF per patient, packed into a single ZIP file: all of them, by the first letter of the name, or by the year the record was opened.
In Albanian, with the second language the patient reads
A record is always in Albanian, and every question carries its translation beside it in English, Italian, French or Spanish. You choose the second language for each patient, so a patient who does not read Albanian still understands what they fill in and sign.
The ready-made templates come translated into all four languages, consent statement included. Questions you add yourself are translated on the template, and until then the record shows them in Albanian only.
Search, history and keeping records
The record list searches by name, or also by phone, email, address, place of birth, nationality and profession. You can filter it by template and keep active records apart from archived ones.
Every change to a record is kept in its history: what it said before and when it changed. Opening, changing, exporting and deleting records are written to the clinic's activity log. No other clinic can see your clinic's records, and you can download all of your data whenever you like as one ZIP: the patients as a spreadsheet, each record as a PDF and every attached file.
Common questions
Can a patient sign on a tablet or a phone?
Yes. Open the record on a tablet or phone and the patient signs the consent statement with a finger or a stylus. The software runs in the web browser, so there is nothing to install on the device.
What happens to a signed consent when we change the statement's wording?
The signed consent stays as it was. The record keeps the wording the patient signed, and the screen shows that the template has changed since. The new wording applies only to consents signed after the change.
Can I see what a record said before it was changed?
Yes. The record's change history shows, for each change, what it said before, what it was changed to and when. It also names the account the change was made from, but not the person: when the staff share one login, the history cannot tell who was at the keyboard.
Can I print a record in Italian for an Italian patient?
Yes, in Albanian and Italian side by side. Choose Shqip / Italiano as the record's language, and the questions, the patient's details and the consent statement print in both. English, French and Spanish work the same way.
Which details are required when I open a new patient record?
Of the fixed details, only the first and last name. A template's questions are required only when the clinic marks them so, like the reason for the visit on the dental template. For any other empty boxes the software asks whether to save the record anyway, and you fill them in later.
Try it in your clinic
14 days free, with no credit card. To carry on, choose 1, 3, 6 or 12 months and pay once: nothing renews automatically.