Speak with Our Team
Have questions about platform compatibility, transitioning from paper records, or technical support? Feel free to reach out to us in either Albanian or English.
Bilingual Support in Albanian and English
Communicate in whichever language you prefer. All inquiries are reviewed and answered by human support specialists rather than automated bots.
Expected Response Times
Responses are provided on business days (Monday to Friday, 9:00 to 18:00), typically within the same day. For urgent inquiries from active practices, utilizing the in-dashboard support page ensures faster handling.
Already Utilizing Medical Solutions?
Please submit your inquiries directly through the support page within your dashboard. Conversation histories remain linked to your account, ensuring continuity so you never have to repeat your details.
Experiencing login issues or form transmission errors? Contact our technical team directly at support@medicalsolutions.al